Emotional Intelligence

If you’ve ever watched a leader waffle between what’s expedient and what’s right, you’ve seen integrity under strain. In those moments, character isn’t abstract—it’s operational. Integrity shows up (or doesn’t) in how we decide, whose interests we weigh, how transparent we are about tradeoffs, and whether our actions match our stated values when the heat rises.The EQ-i 2.0 framework gives us a … [Read more...] about Leading with Integrity: The Role of Self-Regard and Social Responsibility

Wiley’s newest findings are hard to ignore: 92% of employees who receive weekly feedback feel supported by their managers—compared with just 59% when feedback arrives annually.1 The difference isn’t just cadence; it’s culture. Weekly touchpoints signal, “You’re seen. Your work matters.” Annual reviews, by contrast, often land as bureaucratic—too late to redirect, too abstract to motivate. That … [Read more...] about Emotional Intelligence and Weekly Feedback: The Key to Stronger Leadership Cultures

In high-performing organizations, feedback isn’t just a tool—it’s part of the culture. Done well, it fuels growth, sparks collaboration, and drives continuous improvement. Feedback helps people refine skills, recalibrate behaviors, and align with team goals. In teams where feedback is normalized, trust deepens, creativity expands, and accountability becomes less about oversight and more about … [Read more...] about Emotional Intelligence and Feedback: Why Assertiveness and Relationships Matter Most in Leadership

In boardrooms and team meetings alike, leaders often say they want “innovation.” Yet, in practice, innovation requires something that is often overlooked: psychological safety. Without it, risk-taking feels reckless, mistakes feel threatening, and creativity is stifled before it can begin.Harvard professor Amy Edmondson, who pioneered research on psychological safety, defines it as “a shared … [Read more...] about Creating Psychological Safety for Risk-Taking and Creativity

If the last decade has taught leaders anything, it’s this: rigidity is a liability. Markets shift, technologies upend entire industries, and employee expectations evolve overnight. What appears to be “stability” in leadership often turns out to be calcification—the inability to adapt when adaptation is the only viable strategy left. Flexibility, as defined in the EQ-i 2.0 model of emotional … [Read more...] about Flexibility as a Competitive Advantage in Leadership

Innovation is often described as the lifeblood of organizational success. Companies that thrive in rapidly changing environments consistently bring forward new ideas, products, and processes. Yet, innovation does not occur in a vacuum. It requires more than technical expertise, data, or even creativity alone. At its core, innovation flourishes when leaders and teams possess high levels of … [Read more...] about Why Emotional Intelligence Drives Innovation

MIT recently published a study with a headline that stopped me in my tracks: 95 percent of enterprise AI deployments don’t affect the bottom line. Think about that. For all the hype, budgets, and strategy decks, almost every attempt fails to move the P&L. So the question is obvious: why? The instinct is to say it’s the technology—that the models aren’t advanced enough, the data isn’t … [Read more...] about Why Emotional Intelligence May Be the Missing Link in AI Rollouts