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Ethical dilemmas don’t walk in wearing name tags. They arrive as collisions: safety vs. speed, fairness vs. efficiency, today’s survival vs. tomorrow’s reputation. In these moments, ethics is less about memorizing rules and more about how leaders gather facts, weigh trade-offs, listen to people, and hold the line under pressure. That’s precisely where emotional intelligence (EI) stops being … [Read more...] about Ethical Leadership in a Complex World: Why EQ Matters

Power alters how a room feels and how a team operates. At times, it clears friction and advances good ideas. At other times, it distorts communication. People share less, hedge more, and the truth struggles to be acknowledged. The practical question for leaders isn’t whether you have power, it’s whether your influence stays authentic as your power grows. The EQ-i 2.0 provides a clear lens for … [Read more...] about Authenticity and Power: Navigating Influence with Emotional Intelligence

If you’ve ever watched a leader waffle between what’s expedient and what’s right, you’ve seen integrity under strain. In those moments, character isn’t abstract—it’s operational. Integrity shows up (or doesn’t) in how we decide, whose interests we weigh, how transparent we are about tradeoffs, and whether our actions match our stated values when the heat rises.The EQ-i 2.0 framework gives us a … [Read more...] about Leading with Integrity: The Role of Self-Regard and Social Responsibility

Wiley’s newest findings are hard to ignore: 92% of employees who receive weekly feedback feel supported by their managers—compared with just 59% when feedback arrives annually.1 The difference isn’t just cadence; it’s culture. Weekly touchpoints signal, “You’re seen. Your work matters.” Annual reviews, by contrast, often land as bureaucratic—too late to redirect, too abstract to motivate. That … [Read more...] about Emotional Intelligence and Weekly Feedback: The Key to Stronger Leadership Cultures

In high-performing organizations, feedback isn’t just a tool—it’s part of the culture. Done well, it fuels growth, sparks collaboration, and drives continuous improvement. Feedback helps people refine skills, recalibrate behaviors, and align with team goals. In teams where feedback is normalized, trust deepens, creativity expands, and accountability becomes less about oversight and more about … [Read more...] about Emotional Intelligence and Feedback: Why Assertiveness and Relationships Matter Most in Leadership

I’ve been struck lately by how common leadership coaching has become. More than a decade ago, it felt like something reserved for Fortune 500 executives. Today, it’s not unusual to find mid-level managers, nonprofit directors, or even start-up founders working with coaches. The industry has grown fast—so fast that it raises an important question: when does coaching truly help, and when does it … [Read more...] about The Pros and Cons of Hiring a Leadership Coach

Leadership coaching is often presented as an easy win: invest in a leader, and the returns will ripple across the organization. On paper, the ROI looks promising. Studies estimate that leadership coaching can deliver returns ranging from 5 to 7 times the initial investment (McGovern et al., 2001). Coaching has also been linked to higher employee engagement, improved retention, and better … [Read more...] about The Hurdles of Bringing on a Leadership Coach: What Stands in the Way

Coaching can be a powerful lever for leadership growth—if you choose wisely. In a largely unregulated market, here’s how to separate credible, evidence-based coaches from the rest. Why this matters Leadership coaching has grown quickly—and with it, the range of quality. Unlike law or medicine, there’s no single governing body that decides who gets to call themselves a coach. That flexibility … [Read more...] about How to Find a Reputable Leadership Coach In an Unregulated Industry